Contact us

Last updated: 4 October 2026

We are a small team; the fastest way to reach us is e-mail. We answer within 1–2 working days (Monday–Saturday, Indian Standard Time).

Support & payments

• E-mail: info@rishtapatra.com
• Website: https://rishtapatra.com
• Location: India

Before you write

• Payment made but template still locked? Open the paywall → “Already paid? Restore” and paste either your unlock code or the Razorpay payment ID (pay_…) from the receipt SMS/e-mail. It unlocks instantly.
• Need a refund? See the Cancellation & Refund Policy, then e-mail us the payment ID.
• Found a bug or a wrong translation? Tell us the template name, language and your phone/browser; a screenshot helps.

Grievance officer

For complaints about personal data under Indian law (IT Act 2000 and the Digital Personal Data Protection Act 2023), write to info@rishtapatra.com with the subject “Grievance”. We acknowledge within 48 hours and resolve within 30 days.